10-21 Police Phone App

Committed to building citizen trust, Callyo's 10-21 is a free mobile app available exclusively to all law enforcement personnel in the United States and Canada. The 10-21 app, radio code for "make a phone call" provides an innovative way to encourage safe, convenient dialogue with police officers. The free service provides increased efficiencies to communicate directly with law personnel. Its beauty is in its simplicity, enabling a safe and trusted method to talk with officers while ensuring a continuum of dialogue between the citizen and officer or case team. 10-21 will reduce call volumes into police call centres that currently redirect calls to officers, in-turn improving capacity and efficiencies at local stations. 

Citizen benefits include enhanced response time and a safe confidential means to return calls directly to case officers.  The 10-21 app is downloaded directly to the officers' phones, instantly enabling officers to make free calls that appear to citizens from local (not blocked) numbers ­without ever compromising their personal cell number. Regardless of call origin, officers' numbers appear from a local number, encouraging both call pick-up and an easy means to return the officer's call.  10-21 will enhance community relationships by providing a trusted direct link to the police officer.

The Callback Request Push Notification on 10-21 provides citizens the most direct way to reach an officer, while ensuring the officer's safety and well-being is not jeopardized. The downloadable app is accessible to all law enforcement following confirmation of their role.  The technology ensures integration with the officer's current devices without requiring device upgrades or incremental hardware expenditures. Calls do not infringe on officers mobile plans by using a VoIP data connection logged within the app. The real-time push notification informs an officer that a citizen has reached out, without comprising officer safety or adverse consequences resulting from distractions to current obligations. Citizens receive confirmation of their request, facilitating their peace of mind. Officers will not fear missing critical calls with follow through occurring in a safe and timely manner. This service encourages accessibility while creating the best possible experience for both parties.

Callyo believes it is their duty to provide this free app to help rebuild and maintain trust between law enforcement and the communities they serve through opening the lines of communication. The initial release of the product experienced great uptake, with Chief Anthony Holloway of the St. Petersburg Police Department in Florida being the first agency to adopt the 10-21 app, recognizing the benefits of modern policing technology.

Free Download Available exclusively to law enforcement, compatible with iPhone and Android phones. To download search the App Store or Play Store for "Callyo 10­-21". Go to www.10-21.com for further information.